Although artificial intelligence-based systems have been in use for years, it seems that we are still in the early stages of implementation in the area of unified communications. Technological evolution, together with market pressure to automate processes, will change the way in which we communicate, without the fact of interacting with machines being reviled by…
New solutions for new challenges in voice interconnection In recent years we have experienced a clear consolidation of UCaaS solutions (Ms Teams, Zoom, Collaborator…) as business communication channels. Despite the importance of this change in context, we cannot speak of a technological disruption that implies the total replacement of an old model with a new…
Call identification and banking industry in Spain As of today, in Spain there is no legislation around call verification and identification, besides, operators are legally bound to terminate all voice traffic they receive. This legal framework creates a scenario of legal helplessness, not only for the users but also for the banks. Spanish jurisprudence has been…
Quobis, pioneering call identification At Quobis, we have always been conscious of the risks related with identity theft in the voice channel (voice spoofing). In 2011 and from our participation in an R&D project call SecVoID, we created IdentityCall; a solution based on the insertion of personal digital certificates as a part of the SIP header. Essentially, in order to…
Telephone fraud, a growing challenge Cybersecurity is probably one of the biggest challenges of current society. Most recent published data show that in 2020 Spanish police received over 287.000 cybercrime complaints. This is over 30% more than the year before and in comparison with 2017 information, the number of complaints have doubled in this last 3…
What is a “Gatekeeper” according to the DMA: Any company providing any of the previous services is potentially bound to this law as long as it meets some sizing criteria to be considered a Gatekeeper. The threshold to meet the Gatekeeper condition are:: Having a yearly turnover of €6.500 millions or higher in the EEA…
Quobis has been integrating SIP networks using both proprietary solutions (Oracle, Ribbon, AudioCodes) as well as Open Source technologies (Kamailio, Asterisk, FreeSwitch) since 2006. When building the Quobis Communication Platform core called Quobis WAC (Web Application Controller) we decided to tap into this experience. We work with various 3rd party technologies to create a platform that would be able…
Media bypass for MS Teams: optimizing media traffic on corporate networks The success of MS Teams has generated the use of new terminology that was not common in corporate voice networks. Media Bypass is a mechanism provided by Microsoft to optimize the path of media traffic (improves performance by avoiding any of the hops). With…
After the experience with Direct Routing, Microsoft came up with a third option that allows administrators to go beyond Microsoft’s Calling Plans offering, allowing them to choose from the management back office itself (Teams Operator Console), among several operators available in your region without having to take on the complexity of a Direct Routing project….
Softphone integrado como aplicación MS Teams En esta ocasión estamos planteando una opción al margen del Microsoft Teams Phone, pero que permite igualmente realizar llamadas PSTN sin salir de la interfaz de escritorio de MS Teams. Ventajas y desventajas de una estrategia basada en un softphone integrado Las principales ventajas de esta estrategia son: La…