The future of the BFSI industry communications is digital.

Digitalisation promises robust security and cost-efficiency but the true potential lies in delivering value to customers and employees.

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Clients

Leading banks  trust Quobis

Quobis has earned significant experience in the banking, financial and insurance sectors, contributing to the digital transformation of its relationship with its clients and collaboration between employees and guaranteeing the security of its communications.

BFSI Solutions

The Quobis BFSI portfolio aims to help financial institutions to provide more human-based customer experience and to build secure and future proof communications infrastructures.

Key challenges

Digital roadmap for banking, financial services & insurance

Communication technology drives some of the main BFSI industry disruptions

Internationalization & growth

Mergers and acquisitions or simply open new branches require merging voice networks and consolidate a number of policies.

Teleworkers

Flexibility supporting multiple devices (some owned by the employees) and provide the same services while keeping security.

Online Banking

Retail banking is no longer about visiting the bank branch. How to securely identify a customer is the first step to open all operatives to the new reality.

Service Compliance

Physical security is not valid today. More focus on logical security. Certifications and regulation (MiFID, PCI, etc) must comply.

Success Case

Banc Sabadell is the 4th largest bank in Spain, with more than 2400 branches and 12 millions of customers.

Goal:

Improve customer onboarding and remote customer experience with video.

Solution:

Based on the Quobis Communication Platform, Banc Sabadell was able to react quickly and deliver new video-supported services to its clients, reducing dependency on physical branches and maintaining a close relationship with its clients even during Covid restrictions.

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