SIPREC for call recording, what is it?

SIPREC for call recording, what is it?

SIPREC the most used call recording protocol SIPREC is currently the most widely used call recording protocol. It is based on a protocol defined by the IETF and massively adopted by interconnection elements such as SBCs (such as Oracle, Ribbon or Audiocodes) and call recorders. The standard under RFC 7866 was promoted by Nice, Verint, Cisco, Unify (now…

Google SIP Link

Google SIP Link, the alternative to Direct Routing for Google Workspace users

Google SIP Link, we can say that it is the equivalent of Microsoft Direct Routing for the connection with the clients’ telecom operators, in the case of using Google Voice. To do this, Session Border Controllers such as Oracle, Ribbon and Audiocodes have certified their SBCs and allow the connection of the corporate voice infrastructure…

Voice network monitoring: what metrics to use and for what?

Voice network monitoring: what metrics to use and for what?

The monitoring of voice networks provides information that prevents attacks, prevents fraud, anticipates service drops and detects anomalous patterns. Although there are elements that support advanced metrics (even with other protocols such as MEGACO, MGP, ISUP, etc) in the SIP world they are usually measured in SBC and softswitches. These are the most common metrics: IETF RFC 6076 – first specific…

SBC vs Firewall

Differences between an e-SBC and a Firewall

IP communications sessions are made up of signaling information (data used to configure and control sessions) and media information (digitized voice and video). Signaling information and media information flow under the direction of different IP protocols and move on separate paths: The SIP protocol is used to establish and manage sessions. SIP servers (there are…

Happy birthday to SIP

Happy birthday to SIP

June of this year marked the 20th anniversary of the publication of RFC 3261, marking the beginning of the “Session Initiation Protocol (SIP)” era. The key actor in the modernization of communications This has been the technology that has made it possible to create the popular over-the-top (OTT) services, which allow making voice calls or sending messages without…

5 keys in business communications today

5 keys in business communications today

Business communications continue to evolve through a series of market, cultural and technological trends driven by the digital transformation of business networks. Let’s talk about some of these trends. The long goodbye of physical endpoints Where is the telephone? The era of the office (physical) phone system is coming to an end. The rapid changes…

Latency and reliability in 5G networks

Latency and reliability in 5G networks

Ultra-Reliable and Low-Latency Communications (URLLC) Ultra-Reliable and Low-Latency Communications (URLLC) have been one of the new application scenarios for mobile communication systems in the fifth generation ecosystem ( 5G). In 5G radio environments, objective indicators have been defined, such as not exceeding 1ms of latency. Before the arrival of 5G there was no real interest in improving…

Metaverse and unified communications

Metaverse and unified communications

Quobis has a unified communications platform that is already used by business and more general customer profiles through telecommunications operators. In a way, the technologies behind the metaverse, such as artificial intelligence, augmented reality, bots, webGL, etc. They have already been technologies present in the market in recent years and in which Quobis has participated…