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Can I control the call delivery strategy to agents registered in Quobis Communication Platform from the customer environment?

Quobis Communication Platform offers agent assignment functionality that allows the customer backend to decide to whom an incoming call will be delivered. It is also capable of providing status information that contributes to decision making.

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The role of telcos in the unified communications market 2022. WEBINAR - Nov 18th 2021
Webinar for Telco Industry - Nov 18th 2021