Click to call, the most universal channel for communicating with customers

Click to call, the most universal channel for communicating with customers

The click to call systems have been living with us for years. If you have ever been locked in an elevator, you have surely used a click to call system, also if the cashier has swallowed your card and you have asked for help through the intercom, or even if you have used some access control system consisting of…

QUOBIS is participating in the SHOP4CF program

QUOBIS is participating in the SHOP4CF program

QUOBIS is participating in the SHOP4CF program cooperating with DATIVIC in the RTassit experiment. RTassist proposes a use case for assistance to manufacturer warehouse employees to deal with their tasks by providing answers to complex questions from a Natural Language Understanding based Real-Time Communications system embedded in an Android application for smartphones. The human-technology interaction that the use…

Quobis completes its voice interconnection offer for MS Teams

Quobis completes its voice interconnection offer for MS Teams

All ways to connect corporate voice network with MS Teams We have been among the first to offer specific solutions for the integration of voice calls (PSTN) to the users of MS Teams. Today, we can say that we cover any possible integration strategy, fulfilling our commitment to “connect them all”. MS Teams is becoming…

Is WhatsApp a good option for communication and collaboration between employees?

Is WhatsApp a good option for communication and collaboration between employees?

All your employees know WhatsApp, most of them use it… and that may be precisely your biggest problem when considering its use at a corporate level. In our first study on Unified Communications and Collaboration in LATAM, presented a few months ago, we were able to verify that the use of WhatsApp among workers of large companies…

Collaboration & voice calls for first-line workers

Collaboration & voice calls for first-line workers

What will you find in this success case?

Quobis to exhibit at Enterprise Connect [Booth  106 | Orlando – March 27-30, 2023]

Quobis to exhibit at Enterprise Connect [Booth 106 | Orlando – March 27-30, 2023]

The Leading Communications and CX Event Quobis, will be showcasing its communications solutions for first-line workers. For over 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and CX in North America. Enterprise Connect is where the enterprise IT community gathers to exchange knowledge, network with peers and experts, and explore new technologies…

WhatsApp Outbound

WhatsApp for outbound communications

What are pre-approved WhatsApp templates for? The templates of WhatsApp messages are designed to send reminders, notifications and personalized updates to customers who have previously provided their consent to the mark to start conversations with them. Each company can have up to 250 different templates (expandable, upon request, to 1500). Unless the user has taken…

Quobis is a certified Zoom Phone integrator partner

Quobis is a certified Zoom Phone integrator partner

Quobis is a certified Zoom Phone integrator partner. Zoom Phone is a unified communications solution that inherits the main features of Zoom conferencing products that have made it one of the most popular solutions. For example, it is characterized by an easy and intuitive interface and simple configuration. Additionally, Zoom’s communications platforms are characterized by…