A visit to our new headquarters
Some pictures of our new headquarters in Galicia (Spain)
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PCI DSS compliance in contact centres via DTMF hiding
Another high cost that was not mentioned before are the compliance costs, these translate mainly into auditing costs and administrative procedures of complex regulation. It is true that these costs do not affect all actors the same way as the level of compliance depends on the number of annual transactions, from level 1 (over 6…
Customer on-boarding with video validation
by iago.soto | Imagine you want to open a bank account skipping the visit to the office. Using Sippo and WebRTC we can build a solutions where a user accessing a site from a mobile device (or a laptop) can send personal information (including a picture of the national ID card), make a video call with a…
A review of the Iberian Telecom Summit
Some weeks ago we celebrated the IberianTelecomSummit, the most important event in Spain and Portugal for managers of UC solutions and architecture in service providers. This year was held in Madrid and the focus was the most recently launched solutions for service providers, where WebRTC applications play a key role. The event was an unique…
Recordings of the WebRTC meetup in Barcelona
Thanks for attending the WebRTC meetup. We had 454 WebRTCers and 166 attendees at the meetup. Here are the recordings of the event: Part 1: Part 2:
Zoom Phone and SIP interconnection
As with Microsoft Teams, Zoom has a voice traffic-oriented collaboration tool called Zoom Phone, which complements Zoom Meetings and Rooms, which became so popular in the midst of the pandemic. UCaaS models are becoming established as a way to have greater flexibility and scalability. With Zoom’s Bring Your Own Carrier (BYOC) feature , current PSTN…
Google SIP Link, the alternative to Direct Routing for Google Workspace users
Google SIP Link, we can say that it is the equivalent of Microsoft Direct Routing for the connection with the clients’ telecom operators, in the case of using Google Voice. To do this, Session Border Controllers such as Oracle, Ribbon and Audiocodes have certified their SBCs and allow the connection of the corporate voice infrastructure…