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History, products and roadmap of WhatsApp for companies
In 2018 one of the co-founders of WhatsApp, Jan Koum, decided to leave the company due to discrepancies over the plans of the parent company (Facebook) to integrate the data of WhatsApp users with other group products. (Goal). This movement, together with other controversies about privacy and data protection that have historically persecuted Facebook, motivated…
Sippo releases version 3.0
This version of Sippo WebRTC Application Controller advances on scalability and robustness without stop launching new features. It includes functionalities such as abstraction for MCU or SFU integration for recording and static rooms, room events storage or SMS backend. It also improves the HA and scaling architecture, the user internal architecture and the token-based authentication….
Why independence is important for your ICT strategy
The meaning of independence in the ICT sector When it comes to the procurement of information and communication technology, many companies tend to choose one of the major vendors. They go with the seemingly safest option, living up to the old phrase “nobody ever got fired for buying IBM”. Nowadays, this saying might not apply…
Enterprise messaging in the GDPR era
by Jorge Cabaleiro| Whatsapp is one of the most used messaging and personal communication apps in the world and ,sometimes, people are so used to communicate through this application that it ends up being used for enterprise communications. At the beginning of this month Continental banned the use of Whatsapp and Snapchat on their…
WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
Quobis re-elected for the steering board of NET!WORKS ETP
On 29 October 2013 a new ETP founded by the former Net!Works and ISI ETPs has been launched in Brussels in a event that was attended by 160 participants. The name and brand of the new ETP is yet to be defined. In the morning of the day, directly before the launch event, the last GAs…