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WEBINAR: Enterprise messaging in the data protection era
On Tuesday December 11th, 2018 Quobis will be speaking for 30 minutes about Enterprise Messaging and Data Protection. Register below for free. Large enterprises are now facing different challenges related to protecting data in corporate communications, as employees are used to work with Whatsapp and other similar apps to communicate with colleagues and customers. New regulation…
Advantages and disadvantages of hybrid and native apps
are those built for each OS using the specific framework of the environment. This means that an application needs to be developed for each of the environments. The bright side is that the application can interact directly with the device operating system meaning you gain a better experience and optimized application at the cost of…
Benefits of enabling a WebRTC Contact Center
WebRTC: the most disruptive technology for the contact center world Since its inception in 2011, WebRTC had the potential of being a disruptive technology for the contact center world. The technology opens up a whole new way to communicate with customer by bringing contact centers the possibility of integrating voice, video and collaboration into any…
New version of white paper “Why a WAC?”
With WebRTC, a web service or mobile app can support real time communications services in a native way. Designing and deploying in production actual enterprise and carrier services goes beyond adding a few new pieces on its own, it can be time consuming and expensive, sometimes even writing off some of the WebRTC advantages. One…
Sippo interfaces and APIs
Sippo offers a set of different API’s and service interfaces that are summarised in the picture below: SippoJS: Sippo library used to create WebRTC applications that work with the WAC. Service APIs (SAPI): Interface used by the Service Provider Network in order to manage, act or retrieve information form the WAC. Sippo Connectors: Connections created…
History, products and roadmap of WhatsApp for companies
In 2018 one of the co-founders of WhatsApp, Jan Koum, decided to leave the company due to discrepancies over the plans of the parent company (Facebook) to integrate the data of WhatsApp users with other group products. (Goal). This movement, together with other controversies about privacy and data protection that have historically persecuted Facebook, motivated…