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Leveraging customer care in e-commerce
by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
Digital Markets Act, lets talk interoperability
DMA, the obligation of interoperability between platforms The Digital Markets Act is not new in this blog. A few months back we already published a brief note about this EU regulation, at that time still a draft. At a glance, the DMA is a piece of regulation enacted by the European Union that aims to create a…
Two events in a row in Florida (USA)
We will have two events in a row in the US, as Quobis announced its participation in the WebRTC Expo and Conference as Gold Sponsor and at the Genband Perspectives for the first time as a partner of Kandy. In Miami we’ll focus in the role of the Sippo WebRTC Application Controller (WAC) is a…
An overview on the social TV opportunity
by Yudani.Riobo | Sharing your TV experience with your friends and social community is more common each day, using smartphones and tablets at the same time you watch the content. This has coined a new term: “second screen”, the second element you use as the same time than the traditional TV. Connected TV started to…
Quobis releases QoffeeSIP, a JavaScript SIP stack for WebRTC
Vigo (Spain), December 20, 2012. – QUOBIS (quobis.com ) announces the public release of QoffeeSIP, a full SIP stack for WebRTC applications. QoffeeSIP enables the creation of video & voice applications over the web and, in a short future, the connection of browsers to any SIP enabled device. WebRTC, HTML5 and this stack open up new…
5G & WebRTC: use cases trends in the near future
As you probably know, WebRTC is a technology which allows voice, video and collaboration directly from the browser, with no need to install anything there. WebRTC stands for web-based Real Time Communication. Despite the technology having been around for some time (Quobis started to use it in 2012), its popularity is growing. Popular tools like MS Teams, Zoom…