Communications for Frontline Workers

Quobis Collaborator for Firstline Workers is built on the Quobis Communications Platform, ensuring SIP/WebRTC interoperability, providing the latest communications features that users demand.

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Connectivity and collaboration via mobile devices through Wi-Fi or a mobile data plan.

Store or warehouse workers gain access to PSTN calls, video conferencing and VoIP, file sharing, chat, convenient notifications… and all company policy compliance through a secure channel.

Carrier-grade technology to empower frontline workers with next-generation communications.

Enterprise-grade instant messaging application.

Administrators can manage capabilities by user group, track user behavior, control presence, edit ring groups, and decide how to implement security or compliance policies.

Managed Agenda.

Multi-level permission groups, to manage which contacts are available to each user group. This is especially useful in the retail use case, as address books can be separated by store location, store section, job titles, or any other criteria.

Short Number Compatibility.

Fully integrated with the company’s PBX and other SIP elements.

Keep all communications secure.

Avoid using non-corporate applications. Store all sensitive information on your company’s servers and monitor all communication activity on your network.

Developed to meet the needs of the world’s largest fashion retailer.

Probado en los escenarios más desafiantes

Quobis Collaborator for Retail has proven its ability to adapt to the roadmap of major retailers, perfecting the formula for improving communication for frontline workers around the world.

Discover Inditex success case –>


Frontline workers and office workers get the same level of connectivity.

The retail frontline workforce is a large group of employees who are traditionally disconnected from the corporate communications network. Today, with the advancement of e-commerce and the omnichannel shopping experience, this workforce must be connected in real time to all retailer operations, available to answer calls from customers, suppliers, or other colleagues on their team or other teams in the company.