The most universal inbound communication channel
Turn any point of contact with your brand into a direct, multimedia and free communication channel.
Thanks to the Quobis Communications Platform SDKs you can integrate calls into any digital communication channel.
Calls from web pages
In app communications (IOS & Android)
Calls using QR codes
Free Internet calls
VoIP, video calls, chat, screen sharing, whiteboard.
Integrated with existing PBX and/or contact center platform
Voice & video forking
Being based on the Quobis Communications Platform, the integration of video calls into voice infrastructures is guaranteed by the Quobis WAC.
This solution allows you to take advantage of existing network elements (PBX, ACDs, voice recorders) in the new operation with integrated video.
Ease of integration into voice networks.
For the voice network, calls from click to call are like any other call, so it is possible to take advantage of the existing infrastructure for already consolidated tasks: presence management, routing, interconnection with the public network, call tracking.
Talkdesk
Goal
Calls from websites or mobile applications offer a high-quality,
personalized user experience, with all communication modes
(voice, video, chat) and without incurring unwanted call charges.
Solution
- Agile deployment
- Minimal impact on the network
- Multi-tenant
- Flexibility
- Multiplatform
- Integrated with the contact center operation
Talkdesk AI-powered cloud contact center for enterprises of all sizes.
Quobis Communications Platform
Quobis Click to Call is based on Quobis Communications Platform, and this fact adds by default full compatibility with clients based on our SDK and with Quobis Collaborator, which in this case can also serve as a UC endpoint for the agent on the other end of the click to call.