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Building a Social TV use case with Sippo
by iago.soto | Sippo enables different use cases of web communications like Social TV. Imagine you want to watch together with your friends a football match. Sippo includes features like group chat, push notifications, multi-conferencing and multi-device Support that make Social TV possible. Using Sippo Web Collaborator you can chat with your friends using any…
A short Intro to cobrowsing implementation
The concept of co-browsing refers to a series of technologies and solutions that allow a joint navigation between two people, typically a client and an agent of a contact center. Behind co-browsing there are several possibilities of implementation, which will usually depend on factors such as the type of device being used and how the…
What is the role of PSTN calls in the MS Teams ecosystem?
Unified communications must still consider the use of technologies sometimes considered legacy, but which still have an inalienable validity today. MS Teams is no exception, and in order to offer a complete UCaaS solution it must coexist with traditional phone calls. Obviously between two MS Teams users the possibility of calling each other at any time…
A ReTHINK project meeting in the “Portuguese Venice”
(these are not hyperties, just “pasteis de natas”, the national pastry of Portugal) by yudani.riobo | Another reTHINK meeting was held two weeks ago in Aveiro (Portugal) at Portugal Telecom premises. It was a good opportunity to follow up the first eight months of project and to forge the lines of work to achieve its goal….
What is the Microsoft Teams Phone?
To act as a complete UCaaS solution, Microsoft Teams needs access to the Microsoft Teams Phone. There is some confusion between technology and service (not to be confused with Microsoft calling plans “MS Calling Plans”). Microsoft Teams Phone is a Microsoft technology or product that enables call control and certain typical capabilities of a PBX in…
Digital markets act and the interoperability of communications platforms
What is a “Gatekeeper” according to the DMA: Any company providing any of the previous services is potentially bound to this law as long as it meets some sizing criteria to be considered a Gatekeeper. The threshold to meet the Gatekeeper condition are:: Having a yearly turnover of €6.500 millions or higher in the EEA…
