Customer onboarding

What are pre-approved WhatsApp templates for? The templates of WhatsApp messages are designed to send reminders, notifications and personalized updates to customers who have previously provided their consent to the mark to start conversations with them. Each company can have up to 250 different templates (expandable, upon request, to 1500). Unless the user has taken…
At MWC we had the opportunity to explain how Sippo is leveraging customer care in enterprises. Sippo Click to Call enables a web phone in existing web sites that allows not only to make a voice or video call with the call center of the company. Using this tool you can share your screen, allowing…
What is a “Gatekeeper” according to the DMA: Any company providing any of the previous services is potentially bound to this law as long as it meets some sizing criteria to be considered a Gatekeeper. The threshold to meet the Gatekeeper condition are:: Having a yearly turnover of €6.500 millions or higher in the EEA…
This is the first post of a serie about web technologies that we can use to build high quality SippoJS applications. These topics can be very dense so we will only offer an overview of these technologies. In the following weeks we will introduce some other tools, such as the framework for styling our web…
are those built for each OS using the specific framework of the environment. This means that an application needs to be developed for each of the environments. The bright side is that the application can interact directly with the device operating system meaning you gain a better experience and optimized application at the cost of…
Hi all. It’s Yudani Riobó from Quobis. Today we are going to talk about the new release of Sippo with our product manager Santiago Troncoso. Hi, Santi, we have a new release, the version 2.4 Hi Yudani, here it is, fresh and full of new features and improvements. What are the main objectives of this…