[WEBINAR - March 3rd 2021] Role of telcos in the new Unified Communications era

10 February 2021

In this webinar we will explore the state of the art corporate communications tools from the point of view of telecom operators. The irruption of new providers based on cloud offers (MS Teams, etc.) is changing the role of telcos. We’ll explore together which are the newcomers that are changing the ecosystem and how telcos can defeat some of these threats

Join this webinar to learn how telcos can take advantage of this challenge using their existing assets to provide a differentiated service to corporate customers.

Join this webinar here

English session: March 3rd · 17:00-17:30 (GMT+1)
Spanish session: March 3rd · 16:00-16:30 (GMT+1)

Questions covered in this webinar include:

  • Role of telcos in an MS Teams dominant scenario. Which is the best strategy for this?
  • Which is the best strategy for UC today? Can telcos add more value on security, integration, flexibility, etc ?
  • How to build new services for corporate users based on current assets?
  • Is the service provider ready to provide the new requests of corporate users (teleworking, deskless communications, etc)?
  • Can telcos create a differentiated UC offering for verticals (eHealth, retail,…)

Topics covered in this webinar

  • Desk-less communication for employee mobility and first-line workers
  • Advanced collaboration based on messaging
  • Video for customer care
  • Multi-device support
  • Embedded communications
  • Click to call
  • Integration with telcos assets
  • Regulation for call recording and handling
  • Integration of MS Teams in telco architecture
  • Call monitoring

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