Technical Writer

24 March 2021
technical writer

Here's who we have in mind

Quobis is looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers and product owners to make our products easier to understand and use. The candidate will join the Technical Office department (TOF) and report to its manager.

Responsibilities:

  • Write excellent software documentation. This task will require to obtain an in-depth understanding of the products from several sources:
    • existing technical specifications and potential content
    • discussions with developers and QA teams
    • discussions with Product Owners
    • hands-on experimentation
  • Tailor the documentation for its intended audience, for example:
    • Product:
      • Release notes
      • Training & educational material
    • Administrators:
      • Installation guides
      • Administration and system operation guides
      • Troubleshooting and how-to guides
      • Knowledge base
    • Developers:
      • SDK and API documentation
      • Tutorials and examples
      • Developer guides, FAQs
  • Make sure that documentation is up to date and that reflexes changes to functionality, according to the product release cycles.
  • In collaboration with the QA team, test products for issues, provide insights to solving problems and ensure documentation is accurate and consistent.
  • Maintain a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases (currently https://doc.quobis.com).
  • Publish and maintain templates for written documentation produced by others ensuring a consistent “look and feel.”

Requirements:

  • Bachelor’s Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
  • 3-4 years of experience required in a software environment.
  • Ability to read and understand basic source code snippets
  • Proven experience producing technical content for public consumption
  • Ability to analyze and synthesize complex content
  • Excellent, clear, clean, accessible writing and communication skills, with attention to the detail, consistency and technical accuracy.
  • Experience creating infographics such as diagrams, workflows, graphs, etc… to more clearly communicate abstract topics.

Apply to this job

We are always open to meeting talented people, do not hesitate to send your self-application.