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Standards-based Sippo.JS API to bring web developers into telco networks
Quobis is announcing the general availability of the API Sippo.js running on top of the Sippo WebRTC Application Controller. This API has been designed to expose network functionalities of service providers and help web developers to add real time communications features to existing or new web applications. Different vendors are offering proprietary client-side APIs or…
Quobis at Genband’s Perspectives
A 300-mile car ride under Florida’s sun starting in Miami after attending WebRTC Expo was definitely worth its destination: Genband’s “Perspective 2015” in Orlando! Not that a corner spot at the “Solutions” showcase exhibition wouldn’t be attractive, customers and friends spared no effort to come by and keep us busy. Sippo, our WebRTC flagship product,…
5 keys in business communications today
Business communications continue to evolve through a series of market, cultural and technological trends driven by the digital transformation of business networks. Let’s talk about some of these trends. The long goodbye of physical endpoints Where is the telephone? The era of the office (physical) phone system is coming to an end. The rapid changes…
Fraud mitigation in the contact center
Prevention is the best protection. That is why having a security policy that deals with the problems before they happen is primordial. A lot of these measures are widely known but they are not implemented diligently enough. We can differentiate security measures according to its scope in two big groups: Internal security policies, these are measures…
Leveraging customer care in e-commerce
by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
