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Leveraging customer care in e-commerce
by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
SIP Interconnection options with Quobis Communications Platform
Quobis has been integrating SIP networks using both proprietary solutions (Oracle, Ribbon, AudioCodes) as well as Open Source technologies (Kamailio, Asterisk, FreeSwitch) since 2006. When building the Quobis Communication Platform core called Quobis WAC (Web Application Controller) we decided to tap into this experience. We work with various 3rd party technologies to create a platform that would be able…
Voice Services (PSTN) Deployments based on Microsoft Teams Phone vs. Quobis Phone
MS Teams is the most popular UCaaS solution on the planet with 500,000 organizations of all sizes using it. Although some voices point to a certain growth stagnation, the reality is that 250 million active users as a whole represent a market where an entire ecosystem of services integrated with this platform can grow. Among all the possible…
Our experiences exhibiting in Shanghai
by iago.soto | We were exhibiting at the MWC Shanghai last week, the Asian edition of the GSMA MWC Barcelona, organised . This was the first edition of the summit, previously called Mobile Asia Expo. We had a booth at the Mobile World Capital Barcelona, the public institution that tries to boost Barcelona as a…
Metaverse and unified communications
Quobis has a unified communications platform that is already used by business and more general customer profiles through telecommunications operators. In a way, the technologies behind the metaverse, such as artificial intelligence, augmented reality, bots, webGL, etc. They have already been technologies present in the market in recent years and in which Quobis has participated…
Quobis exhibiting at MoneyConf Madrid
Quobis announces its first participation in the MoneyConf of Madrid (Spain) as exhibitor. This event will be held at the La N@ve on June 21-22, 2016. In its second year, MoneyConf is an invite-only event focused on the future of finance, 1,500 decision makers from across the industry spectrum, including over 100 exhibiting startups looking to transform the industry….