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Two events in a row in Florida (USA)
We will have two events in a row in the US, as Quobis announced its participation in the WebRTC Expo and Conference as Gold Sponsor and at the Genband Perspectives for the first time as a partner of Kandy. In Miami we’ll focus in the role of the Sippo WebRTC Application Controller (WAC) is a…
An interview with our product manager
(IAGO) Hi all. It’s Iago Soto from Quobis. Today we are going to talk about the new releases of Sippo. Sippo has version 2.3 in GA and we are going to discuss this with our product manager Santiago Troncoso. Hi, Santi, so we have a new release today (SANTI) Yep, we have released version 2.3…
WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
Quobis Launches Three New Voice Interconnect Products
New solutions for new challenges in voice interconnection In recent years we have experienced a clear consolidation of UCaaS solutions (Ms Teams, Zoom, Collaborator…) as business communication channels. Despite the importance of this change in context, we cannot speak of a technological disruption that implies the total replacement of an old model with a new…
Certificates and domains in MS Teams Direct Routing
The first step will be to decide the domain name that we will assign to our certified SBC. For example: sbc-for-msteams.name-company.com Taking this domain into account, we generate the corresponding CSR (certificate signing request) in the SBC, including the FQDN and the company data (name, location, department, etc.) and we will request the generation of…
Homeworking: Quobis Collaborator running in virtual desktops
Citrix was the first one to implement, in early 2019, Browser Content Redirection (BCR), in order to support web-based applications that require WebRTC. BCR redirects the entire viewport of the hosted browser to the endpoint. Citrix is providing support also for WebRTC-based installed applications based on Electron. VMware Horizon 7.10 has now a similar approach…