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Sippo for frontline workers
One of the key points of Sippo collaborator is the flexibility to adapt to the existing assets of the customers. UC market is mature with big players (Cisco, MS Skype for business, etc), so our role is work together with customer in those scenarios where the industry standard solutions are not convenient. Typically, these traditional…
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[Event June 1] Expocontact 2023
Quobis will present its Click to Call at Exponcontact 2023 We return for another year to Expocontact, one of the reference events in BPO and client management. We will take the opportunity to present our most universal Click to Call solution, designed for connect the contact center with all possible ouch points of your customers. Download brochure Click to…
Leveraging customer care in e-commerce
by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
What is MS Teams Survivable Branch Appliance (SBA)?
MS Teams is one of the most popular collaboration platforms today. Quobis is helping service providers and enterprises to adopt the best practices to interconnect the Microsoft Phone System with their existing infrastructure. Behind this, there are several challenges, including interworking, transcoding, call ciphering and different ways to route the traffic. Quobis has been addressing these issues…
Using WebRTC to enable video live contributors
WebRTC is making possible new use cases in different markets. The possibility to use the native capacities of browsers to making video calls, with no need to install anything, is really convenient when you want to deal with sporadic users, those who need to provide their video just occasionally. Sippo makes possible to add live…
Quobis awarded at the Oracle IC in New York
Quobis has participated in Oracle Industry Connect 2018 held in New York during last week. This event brings together business leaders and experts from across industries to share deep sector expertise and strategies for innovation and organizational transformation. The event has seven industry-specific tracks for business leaders, being “Communications” the one related to the current…