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PCI DSS compliance in contact centres via DTMF hiding
Another high cost that was not mentioned before are the compliance costs, these translate mainly into auditing costs and administrative procedures of complex regulation. It is true that these costs do not affect all actors the same way as the level of compliance depends on the number of annual transactions, from level 1 (over 6…
Quobis wins 2015 WebRTC Expo “VISIONARY” award
Quobis, a leading european company in the delivery of carrier-class unified communication solutions, announced today that TMC has named “Sippo WebRTC Application Controller” as a recipient of the 2015 WebRTC Conference & Expo Visionary Award. “We are honored to receive this award from TMC in recognition of our innovation”, comments Iago Soto, Chief Marketing Officer,…
Quobis announces Sippo version 2.3 in GA
Quobis®, the leader in WebRTC applications for enterprises and service providers, today announced a new release of Sippo WebRTC Application Controller and its associated use cases. The version 2.3 of Sippo WebRTC Application Controller includes functionalities like user authentication based on digital certificates and fully datachannel support. This version provides a new web-based interface for…
Using WebRTC to enable video live contributors
WebRTC is making possible new use cases in different markets. The possibility to use the native capacities of browsers to making video calls, with no need to install anything, is really convenient when you want to deal with sporadic users, those who need to provide their video just occasionally. Sippo makes possible to add live…
Sippo, Internet Explorer and ORTC
Last week we read this article (link) from Skype about the announcement of the development of the ORTC API for WebRTC. This means that the next versions of Internet Explorer will provide real time communications capabilities but not based on the WebRTC API 1.0 as defined by the W3C that is currently adopted by Mozilla…
Google SIP Link, the alternative to Direct Routing for Google Workspace users
Google SIP Link, we can say that it is the equivalent of Microsoft Direct Routing for the connection with the clients’ telecom operators, in the case of using Google Voice. To do this, Session Border Controllers such as Oracle, Ribbon and Audiocodes have certified their SBCs and allow the connection of the corporate voice infrastructure…