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Tier-1 and Tier-2 telcos have been involved in rollouts of IMS, VoLTE, NGN, RCS and Joyn services during the last few years. These telcos have detected some market opportunities for WebRTC services with real business models, which may be summarized as follows. Residential Web clients Allow end users to adopt a light WebRTC client to…
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
The TR35 Spain Prize is awarded annually by Technology Review.es, MIT’s online technology publication in Spanish. The object of this prize is to give worldwide recognition to the early achievements of outstanding young researchers whose work has the potential to transform the world of technology and business in the near future. Ten Prizes are awarded…
In 2018 one of the co-founders of WhatsApp, Jan Koum, decided to leave the company due to discrepancies over the plans of the parent company (Facebook) to integrate the data of WhatsApp users with other group products. (Goal). This movement, together with other controversies about privacy and data protection that have historically persecuted Facebook, motivated…
Quobis has a unified communications platform that is already used by business and more general customer profiles through telecommunications operators. In a way, the technologies behind the metaverse, such as artificial intelligence, augmented reality, bots, webGL, etc. They have already been technologies present in the market in recent years and in which Quobis has participated…
It is been over a year, but Sippo is now a complete matured RTC framework. Not only is able to handle several use cases, this new release comes with the expansion to multiple platforms, some new signaling engines and a robustness background that makes it a serious global actor on the RTC solutions. Also the…