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Keeping independence scaling without investors
A few months ago, I started to write my master’s thesis about the question whether and how it is possible for small companies to scale without investors. This question is relevant for us at Quobis because we firmly believe in the advantages of staying independent, such as putting all our focus on our customers and our…
Interview with Sippo’s product manager. Release of version 2.4
Hi all. It’s Yudani Riobó from Quobis. Today we are going to talk about the new release of Sippo with our product manager Santiago Troncoso. Hi, Santi, we have a new release, the version 2.4 Hi Yudani, here it is, fresh and full of new features and improvements. What are the main objectives of this…
WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
Leveraging customer care in e-commerce
by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
WebRTC is moving with Android
We are proud to announce that we have made our first WebRTC videocall from Chrome for Android running our SIP over Websocket JavaScript stack, QoffeeSIP. It worked with the recently released M26 Chrome Beta for Android, just enabling the WebRTC-enabled flag. This is an important milestone in WebRTC short but brilliant history. The remarkable point here is…
Announcing the general availability of Quobis Communications Platform 4.0
The communication platform that truly gives you the control The new release of Quobis Communications Platform (Sippo 4.0) has been born under the commitment of giving full control of enterprise communications to whom must have it. Aiming to guarantee security, scalability, reliability and better usage of corporate communication resources as well as build new professional communications tools….