Customer onboarding

The click to call systems have been living with us for years. If you have ever been locked in an elevator, you have surely used a click to call system, also if the cashier has swallowed your card and you have asked for help through the intercom, or even if you have used some access control system consisting of…
Since Henry Ford opened the doors of his factory, innovation has been part of the manufacturing and operation process of the automotive industry. During the last years, some dramatic changes have been adopted, like the usage of electric/hybrid engines, autonomous and self-driving technologies, connected vehicles and user interactivity. WebRTC one of the key technologies for…
Quobis,the leader in WebRTC applications, today announced it will be exhibiting at Mobile World Congress 2014, to be held February 24-27, 2014 in Barcelona (Spain). Quobis’ booth (#CS60, Spanish Pavilion) will showcase “Sippo WebRTC Application Controller ” to service providers and network equipment vendors, showing them how to introduce new value-added WebRTC services to their residential and corporate customers, hiding the complexity…
by iago.soto | Traditionally, real time communications had a social and strong verbal character. In the case of business communication, it was used to exchange information that sometimes needed to be sent after the conversation (like in the case of sending an email with notes or follow-up after a call). This means that communication domains and the context…
What are pre-approved WhatsApp templates for? The templates of WhatsApp messages are designed to send reminders, notifications and personalized updates to customers who have previously provided their consent to the mark to start conversations with them. Each company can have up to 250 different templates (expandable, upon request, to 1500). Unless the user has taken…